Welcome to the website of Rocksandaccessories.com. We provide its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any Rocksandaccessories.com service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. Rocksandaccessories.com reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement. Please read this agreement carefully before proceeding.
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, Rocksandaccessories.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by Rocksandaccessories.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by Rocksandaccessories.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by Rocksandaccessories.com in advance. Rocksandaccessories.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Rocksandaccessories.com believes that customer conduct violates applicable law or is harmful to Rocksandaccessories.com’s interests.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. Rocksandaccessories.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and Rocksandaccessories.com has no obligation to investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Rocksandaccessories.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security. After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in. Default Subscription for Newsletter for Registered Users.
Reviews and Comments
Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide Rocksandaccessories.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to Rocksandaccessories.com without charge and Rocksandaccessories.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of Rocksandaccessories.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by Rocksandaccessories.com in the future.
You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. Rocksandaccessories.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant Rocksandaccessories.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by Rocksandaccessories.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Rocksandaccessories.com or third parties as to the origin of any Submissions or Content. Rocksandaccessories.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.
All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of Rocksandaccessories.com (collectively, “Content”), belongs exclusively to Rocksandaccessories.com or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by Rocksandaccessories.com, without Rocksandaccessories.com’s express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on Rocksandaccessories.com as well as the use of Rocksandaccessories.com trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the “Compilation”) belong exclusively to Rocksandaccessories.com. You may not use Rocksandaccessories.com’s Content or Compilation in any manner that disparages or discredits Rocksandaccessories.com or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the “Software”) is the property of Rocksandaccessories.com and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by Rocksandaccessories.com. Violators will be prosecuted to the full extent of the law.
Rocksandaccessories.com recognizes and respects all copyrights and trademarks. As such, any usage of television, motion picture, music, film festival or other names or titles have no connection to Rocksandaccessories.com and are the sole property of the copyright or trademark holders. Our dresses are inspired by celebrity style and are our recreations of item’s worn by the celebrities on your favorite television shows and the red carpet, however they are not authorized, endorsed by, or connected to these shows in any way and are not meant as infringements of any registered trademarks or copyrights.
Intellectual Property Infringement Policy
It is the policy of Rocksandaccessories.com to take appropriate action where necessary to uphold and recognize all relevant State, Federal and International laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all or any other Intellectual Property laws. If you are an intellectual property rights owner and you believe that Rocksandaccessories.com sells, offers for sale, or makes available goods and/or services that infringe your intellectual property rights, then send the following information in its entirety to service@Rocksandaccessories.com
1. An electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
2. A description of the allegedly infringing work or material;
3. A description of where the allegedly infringing material is located on the site (product(s) URL);
4. Information reasonably sufficient to allow us to contact you, such as your address, telephone number and e-mail address;
5. A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright or other proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you claim are infringed by the Website(e.g. “XYZ copyright”, “ABC trademark, Reg. No. 123456, registered 1/1/04”,etc);
7. A statement by you that the above information and notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner whose exclusive right is allegedly infringed.
Termination and Effect of Termination
In addition to any other legal or equitable remedies, Rocksandaccessories.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site and Rocksandaccessories.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
Rocksandaccessories can ship from different warehouses. For orders with more than one item, we may split your order into several packages according to stock levels at our own discretion.Thank you for your understanding.
Disclaimer and Limitation of Liability
EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SAME OF EACH PRODUCT ON THIS SITE, THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY Rocksandaccessories.COM ON AN “AS IS” BASIS. Rocksandaccessories.COM MAKES NO PRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Rocksandaccessories.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. Rocksandaccessories.COM DOES NOT WARRANT THAT THE CONTENT WILL BE UNITERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Rocksandaccessories.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO,INDIRECT INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Rocksandaccessories.COM’s TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO Rocksandaccessories.COM DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO Rocksandaccessories.COM’S LIABILITY.
Please note that there may be certain orders that we are unable to accept and must cancel. Rocksandaccessories.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
While Rocksandaccessories.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Rocksandaccessories.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Rocksandaccessories.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Rocksandaccessories.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Pricing in Different Currencies
Pricing of products sold by Rocksandaccessories.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to Rocksandaccessories.com, excluding shipping.
Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such dispute to
South China International Economic and Trade Arbitration Commission (the “SCIA”)
for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.
These conditions are governed by and construed exclusively under Chinese law without regard to conflicts of laws principles.
30 Days Return Warranty
At Rocksandaccessories our goal is always to provide our customers with high quality products at competitive factory direct prices. Customer satisfaction is always our number 1 priority. All items we carry are inspected before dispatch to ensure a pleasant shopping experience.
Our professional Customer Support Team is at your service any time.
Our 30 days warranty starts the date of receiving the product. If you have any problem with the item please feel free to contact us immediately .
To guarantee a fast and smooth warranty process, please indicate your ticket with all the details such as your order number, SKU number or the product name. Then kindly follow these 3 steps:
Please describe the issue and provide us pictures (under 2MB) that display the problem, the item outer package.
Once we have reviewed all the details above, we will arrange a return under warranty ( R.M.A).
Please ship the package according to the R.M.A instructions provided by our team.
All faulty items under the 30 days warranty should be returned to our warehouse with a RMA form provided by our Customer Support Team.
Upon product’s receipt, we will resend you replace at our cost or refund you.
Not faulty items:
If the item is not faulty but you are dissatisfied with it, please feel free to contact us. Kindly explain us the situation, we will allow a return for an exchange as long the item is unused/unworn with all its label, tags and original packaging. Shipping fees to return the item(s) to us and to resend the exchange will be covered fully by the customer.
We check all items/accessories before sending them, this should be extremely rare. Please contact as per our warranty process as above, we will offer you a solution.
Size&fitting and wrong product:.
Due the wide offer available on our website, Rocksandaccessories collaborates with several manufacturers and brands. It is possible to observe slight size differences between them. Customers are responsible to review the size chart and to choose the right item.
-If you have received the wrong size, submit a ticket indicating the delivered size and the size you have ordered. Please kindly let us know whether the fitting is too small or too large.
-If you the product is not as described on the website, kindly send us clear pictures (under 2MB) in good lighting via the ticket.
Once we receive your details as above, we will suggest an exchange for free or a refund.
-If you have ordered the wrong size or the wrong item, we can allow you to return. Please contact us to get an R.M.A form (Return Merchandise Authorization). We can allow you to return for an exchange. Shipping fees to return the item(s) to us and to resend the exchange will be covered fully by the customer.
Customers have to cover the shipping fees to return the items. This cost is not refundable. Customers should provide us the returning parcel tracking information. We will proceed with compensations once we receive the items.
Please Refer To The Following Return Policies:
Customer must return the package as per our instructions shipping address indicated on the R.M.A document and cover the shipping fee for returning the package only if customer support team have authorized the return. Packages sent back without authorization or not according to R.M.A instruction will not be accepted. Please contact our customer service for further advice.
Items which are exempt from refunds, exchanges or replacements include all apparel listed under the underwear (woman’s intimates) swimwear, clearance categories, any discounted product provided that Rocksandaccessories did not make any error.
Shipping & Handling
We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.
Our handling time is 2-7 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. Shipping fees depend on the weight of your items along with the destination. We charge very low shipping fees for our customers to save you even more money.
We offer Shipping Insurance to protect your package against any lost or damaged shipments. For any issues reported, we will help to resolve your problems immediately.
4.Flat Rate Shipping takes about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.
a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.
For Standard Rate Shipping, it usually takes 6 -10 business days to most destination countries in the world. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 3 – 7 business days.
What is item processing time ?
After your order has been received, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally, the average processing time is 2 business days (approximately); however, this is dependent on the item’s stock status. For small quantity orders, the processing time is 2-6 business days while large quantities can take approximately 3-6 business days to process.
Due to customs clearance times getting longer, Standard Rate Shipping and Hong Kong Post times have been affected.
Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
Processing time: In order to guarantee the quality of products, Rocksandaccessories.com has to prepare your goods before they are shipped out. We perform strict quality control on the products and carefully package your items.